Return Policy

Return Policy

RETURNS

Our policy lasts 30 days. If more than 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging.

Some types of goods cannot be returned, including perishable items such as food, flowers, newspapers, or magazines. Additionally, we do not accept returns for intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Other items that cannot be returned:

  • Gift cards
  • Downloadable software
  • Certain health and personal care items

To complete your return, we require a receipt or proof of purchase.
Do not send your purchase back to the manufacturer.

PARTIAL REFUNDS (IF APPLICABLE)

In some situations, only partial refunds may be granted:

  • Books with obvious signs of use
  • CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records that have been opened
  • Any item not in its original condition, damaged, or missing parts for reasons not due to our error
  • Any item returned more than 30 days after delivery

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will send you an email notification to confirm that we have received your returned item. We will also inform you whether your refund is approved or denied.

If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a few days.

LATE OR MISSING REFUNDS (IF APPLICABLE)

If you haven’t received a refund yet:

  1. Check your bank account again.
  2. Contact your credit card provider, as it may take some time before your refund is officially posted.
  3. Contact your bank, as processing times may delay the refund.

If you have done all of this and still have not received your refund, please contact us at spreadmyfuel@gmail.com.

SALE ITEMS (IF APPLICABLE)

Only regular-priced items may be refunded. Sale or promotional items cannot be refunded.

EXCHANGES (IF APPLICABLE)

We only replace items if they are defective or damaged.
If you need to exchange it for the same item, send us an email at spreadmyfuel@gmail.com and send your item to:

📍 Chaussée de Mons 1135 Bte 06, Anderlecht, Brussels, 1070, Belgium.

GIFTS

  • If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit equal to the value of the returned item. Once the returned item is received, a gift voucher will be mailed to you.
  • If the item was not marked as a gift at the time of purchase, or the person who gave you the gift had the order shipped to themselves to give to you later, the refund will be issued to the gift giver, and they will be informed of the return.

SHIPPING RETURNS

To return your product, you should send it to:

📍 Chaussée de Mons 1135 Bte 06, Anderlecht, Brussels, 1070, Belgium.

Shipping costs:

  • You will be responsible for paying for your own shipping costs when returning an item.
  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Delivery time for exchanges:

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item worth more than €75, we recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.